Our Mission

Guardian Service is your trusted partner in home and auto protection, specializing in delivering the best-in class customer experience for shopping home and auto insurance.

And with our utility line warranty plans, we also bridge the coverage gap left by standard home insurance. We provide our customers peace of mind, knowing their essential utility lines are protected.

Our Leadership Team

John Clayton

Co-Founder

Zach Clayton

Co-Founder

Mike Stahl

Chair

Chap Michie

Vice President of Finance & Operations

Heath Bradbury

Vice President of Marketing

Peter Kerr

Vice President of Business Development

Kara Credle

Communications Manager

Lauren Schwenk

Chief of Staff

Our Story

Guardian Service is a new type of insurance agency. We launched in 2024 with the goal of bringing a best-in-class, customer-focused insurance shopping model to an outdated industry. We’re helping individuals protect their most valuable assets from the unexpected – and we’re doing it more efficiently and with more savings for our members than anyone else.

Why do we do what we do? In 2020, our founder and CEO John Clayton found himself frustrated with the insurance shopping process. Drawing on his background developing consumer growth strategies and digital customer experiences, John saw an opportunity to transform the insurance industry by combining the best aspects of traditional independent agencies with modern digital capabilities and exceptional customer service.

John founded Guardian Service with a clear mission: help consumers protect their valuable assets while delivering a seamless, customer- centric experience.

Yes, we’re a new agency. But we’re backed by a parent company with more than 15 years of experience building data-driven businesses. This expertise, paired with our top-notch board of consultants, puts Guardian Service in the best possible position to bring members our world-class 7-star customer experience.

Our Values

Transparency

We provide clear and honest information about our coverage plans and services, so you can make informed decisions without any hidden surprises.

Customer Obsession

Our customers are at the heart of everything we do. We are committed to delivering exceptional service and support, ensuring that you have a hassle-free experience
from start to finish.

Value

We offer the best value in utility line warranties with comprehensive coverage at affordable prices. Our plans protect you from unexpected repair costs, giving you peace of mind without breaking the bank.

“We believe in a future where maintaining your home’s infrastructure is worry-free, affordable, and efficient.”

John Clayton
Guardian Service Founder

Our Community

We aim to show business is a force for good by improving our communities.

  • Building Home – Annual gifts of $250,000 to support Habitat for Humanity new home builds
  • Providing Comfort – Delivering hundreds of new mattresses to children through Beds for Kids charity
  • Matching Employees – $1 for $1 matching program for employees

Work With Us

Our success is driven by the passion and dedication of our team members, who help us deliver reliable insurance shopping and utility line warranties to our customers.

If you’re seeking a rewarding career where your skills and dedication are recognized, Guardian Service is the place for you. As part of our team, you’ll not only enjoy a range of benefits but also the satisfaction of knowing your work contributes to essential services for homeowners across the country.

We strive to create a better, safer experience for our customers, and we invite you to join us on this fulfilling journey.