General Questions

What does it mean that Guardian Service is an independent insurance agency?

What types of insurance policies do you offer?

Policy Questions

How do I know if my current coverage is enough?

Can you help me bundle my home and auto insurance?

How do I cancel my old policy?

I'm buying a car or home – what do I do?

Do I need a Personal Articles Floater for my jewelry or valuables?

Do I need an umbrella policy?

Do I need flood coverage if I don't live in a floodplain?

Account & Service Questions

How can I make changes to my policy?

Do I pay my premium to you or directly to the insurance carrier?

How can I access my ID cards or proof of insurance?

What if I have an urgent issue after hours?

Does Guardian Service have a Member Portal?

How do I update my mortgagee or escrow information?

Claims & Support

How do I file a claim?

Should I file a claim? I'm worried about my premium increasing.

What should I do after an accident or loss?

Who do I contact for claim updates?

Member Benefits & Experience

How often should I review my insurance?

Do you offer any referral rewards?

How do renewals work?

What if my rate increases?